Baltimore City Child Care Resource Center

Baltimore City Child Care Resource Center (BCCCRC) serves as the hub for issues relating to the care and education of young children in the City of Baltimore. BCCCRC is a member agency of the Maryland Child Care Resource Network, and serves parents, child care providers, the business community and others who are interested in early care and education. BCCCRC is committed to providing leadership and services to improve the quality, accessibility and affordability of child care in Baltimore City.


Out of caution for the health and welfare of staff and clients, BCCCRC offices at The Family Tree remain closed until further notice.

BCCCRC Staff is available, working remotely from home, Monday through Friday, 8:30am to 4:30pm. Staff can be reached by email, and telephone messages left on office phones will still be delivered to each staff member via email.

At this time face-to-face training classes are not being held. A full schedule of classes are being offered remotely on the Zoom platform. Updated schedule of classes will be posted on routinely on the BCCCRC web site, on the BCCCRC Facebook page, and through email blasts. Important information is posted on the BCCCRC Facebook page daily. Please be sure to “like” the BCCCRC page and check regularly to receive up to date information.

We are all here to assist you through this crisis. Do not hesitate to reach out to any staff member during the coming days and weeks:

Special Announcement: Exciting new training opportunity available for infant and toddler caregivers.

Infant-toddler educators have one of the most important jobs in the world, but they often lack the practical resources to support them. The ZERO TO THREE Critical Competencies for Infant-Toddler Educators™ competency model defines the specific knowledge and practices required for infant-toddler educators to be successful now, to support the future of our children. Baltimore City Child Care Resource Center in partnership with Howard County Resource and Referral Center will be offering the 45 hour class beginning in January 2021 with additional start dates being added throughout the year. If you are interested in learning more about the training please contact Jennifer Lentz at

January 2021 Virtual Training Schedule

Register online.

Developing a Community Resource File (NEW)

Childcare is much more then caring for children. Families come with expectations of services to meet their individual needs. Helping families to help themselves is the most valuable help you can give. In this workshop, you will learn about the importance of keeping a community resource file to help your families in times of need.

COK: 3 hours Community

Date: Wednesday, January 6

Time: 6:00 p.m.-9:00 p.m.

Cost: $15; Must pre-register


Engaging Young Learners Virtually (NEW)

When implementing lessons, providers will design activities, lessons and experiences that are engaging and develops the whole child in a virtual learning environment.

COK: 2 hours Curriculum

Date: Wednesday, January 13

Time: 6:00 p.m.-8:00 p.m.

Cost: $15; Must pre-register


Positive Words for Positive Actions

Using positive language when talking to children gives them an understanding of the expectations we have. Learn how easy it is to reword your directions and other guidance techniques you can use in your childcare.

COK: 3 hours Child Development

Date: Thursday, January 14

Time: 6:00 p.m.-9:00 p.m.

Cost: $15; Must pre-register


Marketing for Business Growth

This session provides low-cost strategies and tips on how a provider can market their services to the community so that they become the childcare of choice.

COK: 3 hours Professionalism

Date: Saturday, January 16

Time: 9:00 a.m.-12:00 p.m.

Cost: $15; Must pre-register


Family Child Care Pre-service Module 1 – Child Development

This workshop will cover basic child development concepts including stages of child growth and development; an overview of leading child development theorists; and an overview of learning differences.

Topic:   4 hours Child Development

Date:    Thursday, January 21

Time:    10:00 a.m. – 2:00 p.m.

Fee:      $20; Must pre-register



All Children are Gifted

Understanding the special needs of children prepares child development professionals to create environments and programs for the children in their care. In this workshop you will explore ways and share inclusion strategies to use in your program.

COK: 2 hours Special Needs

Date: Saturday, January 23

Time: 9:00 a.m.-11:00 a.m.

Cost: $15; Must pre-register


Family Child Care Pre-service Module 2 – Curriculum

Through this workshop participants will develop a better understanding of the components of a family childcare curriculum; how to create a developmentally appropriate curriculum for family childcare; and how to plan and design the family childcare environment.

Topic:   4 hours Curriculum

Date:    Thursday, January 28

Time:    10:00 a.m. – 2:00 p.m.

Fee:      $20; Must pre-register


Creating a Stress Reducing Environment for All Children

The purpose of this training is to look at the increasing levels of stress found in children ages 2 through 12, and what can be done to help these children cope with their stress and anxiety. You will also learn techniques you can use to help lessen that stress, and how to establish collaboration between providers and parents to reduce the impact of stressors on young children.

COK: 1 hour Child Development, 1 hour Curriculum, 1 hour Health, Safety and Nutrition

Date: Thursday, January 28

Time: 6:00 p.m.-8:00 p.m.

Cost: $15; Must pre-register




BCCCRC Programs

Maryland Child Care Resource Network Compliant Policy

Every member agency of the Maryland Child Care Resource Network strives to provide high quality service to the child care programs and families in their jurisdiction and throughout Maryland. It is our mission to ensure that every interaction with staff at the Child Care Resource Centers is positive and professional.

If you have concerns about an incident or some aspect of service at a Child Care Resource Center, please contact the director/manager directly. Contact information for these individuals can be found here: your-child-care-resource-center.

If you are not satisfied with the way your concern is handled by the director/manager at the Child Care Resource Center, please contact Maryland Family Network at 410-659-7701 or at As the Statewide Coordinating Entity of the Maryland Child Care Resource Network, MFN will investigate the complaint or concern regarding services and take appropriate action.

Training & Technical Assistance for Providers

BCCCRC provides technical assistance and high quality training on a wide variety of topics to assist early care and education providers and others in expanding their knowledge of child development and best practices for caring for young children. The Training Department offers 2-hour to 6-hour workshops, series trainings, and pre-service certificate trainings all of which meet the Office of Child Care’s regulation requirements as well as Core of Knowledge for the Maryland Child Care Credential.

Technical assistance, information, and expert advice are provided to current and prospective child care providers in both family and center based programs.

Early Intervention Project

Providing social/emotional support to Baltimore City pre-school children in child care settings. If you are concerned about your young child’s development, behavior, interaction with peers, or If your child has experienced difficulties in a group setting, the Early Intervention Project can help with free on-site consultation and support for young children in child care or nursery school settings.

Resources For Families & Parents

LOCATE Child Care

Selecting child care is an important decision for you and your child. The quality of care, cost and convenience of location will have a big impact on your lives. LOCATE: Child Care is a free phone service that can help you find child care that fills your needs. LOCATE can also help you find Head Start and Early Head Start programs, private nursery school and kindergarten programs, public pre-k programs, school age programs and summer camps.

LOCATE: Child Care Hours
Monday through Friday
8:30 am – 4:00 pm
Call LOCATE: Child Care at 1-877-261-0060

If you would like to save time and complete the intake form prior to talking with a LOCATE counselor, download the Parent’ Intake Form.

If at any time during your child care search or after making child care arrangements, you should have concerns regarding your child’s care, you can always call LOCATE: Child Care and speak with a referral counselor. If your concern is based on a regulatory issue, you can call the Office of Child Care at 410-554-8300 and describe your complaint to a licensing specialist or a LOCATE counselor can take the complaint and forward it to the Office of Child Care for you. For more information please review the LOCATE: Child Care Complaint Policy.

Special Needs Services

Do you have a child with a special need? Do you need child care?

LOCATE: Child Care can help you find care that meets your child’s needs!

More Resources for Providers

Online Trainings

Great news….the 90-Hour Pre-service Training (Preschool) is now available through the eLearning platform. Go to the ONLINE CHILD CARE PROFESSIONAL EDUCATION CENTER for registration information and to see all the available high quality eLearning options available.

LOCATE for Providers

LOCATE: Child Care is one (but not the only) tool that providers can use to market their programs. Program records that are complete and accurate help counselors serve the needs of parents best and help us to refer your program to parents looking for services you provide.

Maryland Family Network’s LOCATE: Child Care is a comprehensive directory of child care offerings throughout the state. Because parents regularly visit this site to make informed decisions about child care, it is critically important that information be accurate and updated. The more complete your listing is, the better MFN can help parents find and choose your child care program.

Please review and, if necessary, update your record today.

Click to update your Child Care Provider Record





BCCCRC helps parents who are looking for child care, provides training and technical assistance for child care professionals, and assists employers interested in helping their employees to balance work and family life. BCCCRC is Quality Assured by Child Care Aware America.



  • Nancy Pelton, Director
  • Jennell Bailey, Administrative Assistant

Training and Technical Assistance

  • Jennifer Lentz, Professional Development Coordinator
  • Suzanne Funk, Early Childhood Mental Health Consultant
  • Tova Hoicowitz, Early Childhood Mental Health Consultant
  • Sue Penix, Infant Toddler/Capacity Building Coordinator
  • Carol Powers, Technical Assistance Coordinator

Monday – Friday, 9:00 AM – 5:00 PM

The Family Tree
2108 N Charles St.
Baltimore, Maryland 21218

Google Maps Directions

Contact Us:
Phone: 410-889-2300
Fax: 410-637-8385

The Baltimore City Child Care Resource Center is a member of the Maryland Child Care Resource Network with funding provided from the Maryland State Department of Education, through Maryland Family Network.

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